ISYNTH · HELP

Help centre

Common questions about uploads, search and accounts.

Upload & column mapping

Do I need a template?

Upload an existing CSV or XLSX directly. Templates help when starting a new table: choose the fields you need. One file may contain different reaction types.

Why map columns?

Column meanings connect your table to search criteria such as structures, temperatures and catalysts. Preview reactions after mapping; unrecognised content remains in the source file.

Does iSynth assess scientific quality?

Uploads check file readability and publication information, not experimental truth, completeness or suitability. Successful interpretation is not scientific validation. Set your own selection rules when constructing a research dataset.

Troubleshooting

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Service unavailable

Try again later. After an upload or submission, check the draft or task first to avoid duplicates.

401

Session expired

Sign in again to continue.

403

Access denied

Check your account or contact the dataset owner.

409

Content state changed

Refresh to view the current version or task status.

422

Input needs attention

Check the indicated fields, mappings or structure expression.

429

Too many requests

Wait a moment before trying again.

A timeout or network interruption does not necessarily mean the action failed. Check the task or draft first.

Report a problem

Data & access

Uploads start as drafts; you decide when to submit. Author information is used for attribution and citation. Submission notifications go to the uploader.